READ CAREFULLY. BUGGIRL200 IS A SMALL, LOCAL HOUSTON BUSINESS AND DOES NOT HAVE THE ABILITY TO MAKE EXCEPTIONS FOR RETURNS OR EXCHANGES IF THE GUIDELINES ARE NOT FOLLOWED.
We accept exchanges and returns if you contact us through an email to HELLO@BUGGIRL200.com with your order number or the full name the order was placed under within 10 days of the delivery date as long as the item is unwashed, unworn, and is exactly as we shipped it to you. If your email is received by HELLO@BUGGIRL200.com within 10 days of delivery, your exchange or return will be accepted as long as all of the other guidelines are met. Once you email us to begin a return, we will send the return label (free for USA shipping) and begin the return for you. Once you ship your item/s back to us within 7 days of receiving your label, email us and we will verify with the tracking and then ship you the item/s you wish to exchange for or send your refund which will deliver to your original payment method within 10 days of being sent after your package is shipped back to us.
REMEMBER TO SHIP YOUR PACKAGE WITHIN 7 DAYS OF RECEIVING THE LABEL OR YOUR RETURN WILL NOT BE COMPENSATED OR REFUNDED AND YOUR EXCHANGE IS NO LONGER VALID.
PLEASE CAREFULLY FOLLOW THESE GUIDELINES AS NO LATE RETURNS OR EXCHANGES WILL BE ACCEPTED.
RETURNS IN THE USA ARE FREE. INTERNATIONAL RETURN LABELS MUST BE PAID FOR BY THE BUYER, NOT BUGGIRL200.
NON NEGOTIABLE: For returns or exchanges, you will not be refunded for the original shipping fee, just the cost you paid for the item/s you return. If you do not ship the item/s within the 7 day period after receiving your label, you will NOT be refunded and your return/exchange is void and no compensation or exchange will be available. If you choose to ship your item/s back after the 7 day period, you will not be refunded and will not be eligible for an exchange or any compensation of any sort. We are able to check shipping dates via the tracking on the labels we send you for your returns and exchanges. Our terms are non-negotiable and by purchasing from BUGGIRL200 you agree to these terms. NO EXCEPTIONS! BUGGIRL200 reserves the right to deny any return or exchange that does not fit these guidelines. No late returns will be accepted.